thermograph/observability/README.md

377 lines
20 KiB
Markdown
Raw Permalink Normal View History

# Thermograph — observability
Fleet-wide log aggregation for [Thermograph](https://thermograph.org): a central
**Grafana + Loki** stack, fed by a **Grafana Alloy** agent on every node, all
over the private WireGuard mesh. This replaces the old in-repo
`scripts/dashboard.py` (an SSH-tailed, single-host, metrics-endpoint view) with a
persistent, queryable, fleet-wide log store and UI.
```
vps1 (10.10.0.2) vps2 (10.10.0.1) desktop (10.10.0.3)
┌───────────────────────┐ ┌───────────────────────┐ ┌──────────────┐
│ Loki ◀───── Alloy │◀──wg0───┤ Alloy agent │◀─wg0──┤ Alloy agent │
│ Grafana (Caddy) │ │ prod + beta (Swarm) │ │ (no app │
│ dev (compose) │◀──wg0───┤ Postfix, backups │ │ stack) │
│ Forgejo, portfolio │ └───────────────────────┘ └──────────────┘
└───────────────────────┘ docker+caddy+app logs ships no app logs
central store + UI + dev
```
- **vps1** is the monitoring host: Loki, Grafana, Forgejo, the portfolio site,
and the **dev** environment (its own compose project, mesh-only, no public
DNS). It does **not** run the beta *environment* — that now lives on vps2 — so
any older doc that says "beta" meaning *this box* is stale and needs reading
as vps1.
- **vps2** runs **prod and beta** as two separate Docker Swarm stacks
(`thermograph`, `thermograph-beta`), plus Postfix and backups. One shared
TimescaleDB serves both, on separate roles/databases.
- **desktop** hosts no Thermograph environment now (AI-model hosting + flex
Swarm-worker capacity instead), so it ships no app logs.
- **Loki** stores logs (filesystem, 30-day retention). Listens on the mesh IP
`10.10.0.2:3100` — never public.
- **Grafana** is the UI, fronted by vps1's Caddy at `dashboard.thermograph.org`,
login via **Google SSO** (with a break-glass local admin); Loki is not exposed.
- **Alloy** runs on each node and ships three sources to Loki: every Docker
container's stdout/stderr, Caddy's host access logs, and the app's structured
JSON logs (`errors`/`access`/`audit` `*.jsonl`, parsed so `level`/`tag`/`phase`
become labels). Every line now carries two distinct labels: `host`
(`prod`|`beta`|`dev`) is the ENVIRONMENT, derived *per source* (a container's
stack prefix, the Caddy access-log filename, or which `applogs` volume a JSON
line came out of) — because vps2 alone carries two environments, and one
node-wide value would have stamped every beta container and log line as
`prod`. `node` (`vps1`|`vps2`|`desktop`) is the MACHINE, stamped externally on
everything an agent ships. See `alloy/config.alloy` for exactly how `host` is
derived per source.
## Layout
| Path | What |
|------|------|
| `docker-compose.yml` | the central Loki + Grafana stack (runs on vps1) |
| `loki/config.yml` | Loki config (filesystem, retention) |
| `grafana/provisioning/` | auto-wired Loki datasource + dashboard provider |
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
| `grafana/provisioning/alerting/` | contact point, notification policy and alert rules — see [Alerting](#alerting) |
| `grafana/dashboards/thermograph-logs.json` | the fleet-logs dashboard |
| `alloy/config.alloy` | the per-node collector config |
| `alloy/docker-compose.agent.yml` | runs the Alloy agent on a node |
| `alloy/docker-compose.agent.beta.yml` | overlay adding beta's `applogs` mount — vps2 only |
| `caddy-grafana.conf` | vps1 Caddy site block for the Grafana UI |
## Deploy
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
> ### ⚠️ Merging is not deploying
>
> `/opt/observability` on vps1 (and vps2) is a checkout of the **archived**
> `admin_emi/thermograph-observability` repo. It can never `git pull` again — the
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
> content now lives here, in the mono repo, under `observability/`. A previous
> observability PR merged and had **zero live effect** for exactly this reason.
>
> Until someone re-points those checkouts at the mono repo, every change here
> ships by hand: back up the live file with a UTC-timestamped suffix, `scp` the
> new one up, `sudo cp` it into place, restart the specific container. Use
> `sudo docker restart <container>` — **not `docker compose`**, which on vps2
> demands a `GF_SECURITY_ADMIN_PASSWORD` it has no `.env` to interpolate from
> (vps2 only runs the Alloy agent — there's no Grafana there to configure).
> (vps1's stack does have an `.env`, so compose works there — and is required
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
> when a change adds a new environment variable, since `docker restart` alone
> will not pick one up.)
### 1. Central stack (on vps1)
```bash
# on vps1 (75.119.132.91):
git clone <this repo> thermograph-observability && cd thermograph-observability
cp .env.example .env # set GF_SECURITY_ADMIN_PASSWORD
docker compose up -d # Loki on 10.10.0.2:3100 + 127.0.0.1:3100; Grafana on 127.0.0.1:3000
```
Expose the Grafana UI: point `dashboard.thermograph.org` at vps1, append
`caddy-grafana.conf` to `/etc/caddy/Caddyfile`, `systemctl reload caddy`.
### Google SSO (Grafana + Forgejo)
Both the dashboard and Forgejo log in with Google. Create **one** Google Cloud
OAuth 2.0 Client (type: *Web application*) and register both redirect URIs:
- Grafana: `https://dashboard.thermograph.org/login/google`
- Forgejo: `https://dev.jinemi.com/user/oauth2/google/callback`
**Grafana:** put the client id/secret in `.env`, set `OAUTH_ENABLED=true`, and
`docker compose up -d`. Login is locked to pre-provisioned accounts
(`allow_sign_up=false`), so provision your email as an admin once:
```bash
# on vps1, after the stack is up (uses the break-glass admin creds from .env):
curl -s -u admin:"$GF_SECURITY_ADMIN_PASSWORD" -H 'Content-Type: application/json' \
-X POST http://127.0.0.1:3000/api/admin/users \
-d '{"name":"you","login":"you@gmail.com","email":"you@gmail.com","password":"'"$(openssl rand -base64 24)"'"}'
# then make that user a Grafana admin (org role Admin + server admin) via the UI
# or /api/org/users; the Google login matches on email.
```
**Forgejo:** add the Google auth source (once, as a Forgejo admin):
```bash
docker exec -u git <forgejo-container> forgejo admin auth add-oauth \
--name google --provider openidConnect \
--key "<CLIENT_ID>" --secret "<CLIENT_SECRET>" \
--auto-discover-url https://accounts.google.com/.well-known/openid-configuration
```
### 2. Alloy agent (on vps1 and vps2)
`ALLOY_NODE` names the MACHINE now, not the environment — vps2 alone runs two
environments (prod and beta), so a node name can no longer stand in for a
`host` value. `ALLOY_ENV` supplies the default environment label for anything
on that node not attributable to a specific stack (Forgejo, Grafana, the
portfolio site). `APPLOGS_VOLUME` is the node's primary `applogs` volume; vps2
additionally needs `BETA_APPLOGS_VOLUME` and a second compose file, since it
carries both environments' structured logs side by side.
Every node pushes to Loki over the mesh IP — a containerized agent can't reach
the host's `127.0.0.1`, but it can reach vps1's wg0 address at
`10.10.0.2:3100`.
```bash
cd thermograph-observability/alloy
# vps1 (dev + Forgejo + the monitoring stack itself):
ALLOY_NODE=vps1 ALLOY_ENV=dev APPLOGS_VOLUME=thermograph-dev_applogs \
LOKI_URL=http://10.10.0.2:3100/loki/api/v1/push \
docker compose -f docker-compose.agent.yml up -d
# vps2 (prod + beta) — note the SECOND file, adding beta's log volume:
ALLOY_NODE=vps2 ALLOY_ENV=prod APPLOGS_VOLUME=thermograph_applogs \
BETA_APPLOGS_VOLUME=thermograph-beta_applogs \
LOKI_URL=http://10.10.0.2:3100/loki/api/v1/push \
docker compose -f docker-compose.agent.yml -f docker-compose.agent.beta.yml up -d
```
docs: correct file references and the dev reachability claim Audited the five CLAUDE.md files and all twenty-one README.md files against the tree, machine-checking every in-repo path they name and verifying the testable claims against the live hosts. The one that matters is in the root file: dev was documented as reachable on the mesh at 10.10.0.2:8137. It is not, and never was from anywhere but vps1 — infra/docker-compose.yml binds the port to 127.0.0.1, and the address answers from neither vps2 nor vps1 itself. Anyone following it gets a connection refused with nothing to explain it. The rest are stale paths, several from the reunification: * assetlinks.json moved under frontend/static/ in the subtree merge; the TWA README kept the pre-merge path in both places it names it. Following it would put the file where nothing serves it and Android app-link verification would fail silently. * push.py and notify.py now live in backend/notifications/. * INFRA.md and deploy/stack/README have never existed in this repo, in any branch. * the Caddyfile is at deploy/stack/lb/Caddyfile. * three bare relative paths that resolve for a reader but not from the directory the file sits in: units.js is the frontend's, deploy.sh is infra's, entrypoint.sh is the backend's. Also records why mesh clients must pin the ROOT_URL host and not only the image host: the registry's bearer-token realm follows ROOT_URL, so pinning git.thermograph.org alone still sends the token request out the public route, where the /v2/* matcher returns 403 and docker falls back to anonymous. That surfaces as `unauthorized: reqPackageAccess`, indistinguishable from a bad credential. Verified true and left alone: the four-domain layout, both .claude runbooks, the absence of any domain-level .forgejo directory, the pinned compose project name, the deploy contract, prod's eight stack services, beta's five prefixed ones with no db of its own, dev's five, and every documented make target.
2026-08-01 18:49:28 +00:00
The mesh must already be up (see `infra/deploy/swarm/`);
Swarm is **not** required for the agent itself — it talks plain HTTP over wg0.
<!-- TODO(cutover): desktop no longer runs a Thermograph app stack and ships no
app logs, but it isn't clear whether it still runs an Alloy agent at all
(for its AI-model / flex-worker container logs) or has been dropped from
the fleet entirely. `ALLOY_NODE=desktop` is still a valid value in
alloy/config.alloy and docker-compose.agent.yml, but no desktop deploy
command is given here — confirm and fill in once decided. -->
## Verify
```bash
# From any mesh node, confirm Loki is receiving from every environment
# (host = prod|beta|dev; a separate node/vps1|vps2|desktop label exists too):
curl -s 'http://10.10.0.2:3100/loki/api/v1/label/host/values' # -> {"data":["beta","dev","prod"]}
# Then open Grafana → the "Thermograph — Fleet Logs" dashboard.
```
## The dashboard
`Thermograph — Fleet Logs` (auto-provisioned), with a `Node` selector:
log volume by service, app error rate by tag, upstream 429 count, Caddy 5xx
count, a per-node notifier-liveness indicator (from the heartbeat log), recent app errors, and a live all-container
tail. Edit it in Grafana and re-export the JSON here to version a change.
<!-- TODO(cutover): the dashboard JSON isn't in this pass's scope, but check
whether its "Node" selector still means `node` (the machine) now that the
label has that meaning, or whether some panels actually want to filter by
`host` (the environment) instead — vps2 mixes prod and beta under one
node value, so a machine-only selector can no longer isolate one
environment there. -->
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
## Alerting
Provisioned from `grafana/provisioning/alerting/`, mounted read-only into Grafana
by the compose file, so **the repo is the only durable path** — as with the
dashboards, edits made in the Grafana UI are overwritten on the next provision.
Every rule is **LogQL**, because there is no Prometheus in the fleet: Loki is the
only datasource, so every signal is derived from log lines.
### Where alerts go: Discord, not email
`#ops-alerts` (Owners category, private to Emi and Jin) via Grafana's native
Discord contact point. Deliberately **not email**:
- Grafana's factory default pointed at the literal string `<example@email.com>`
a paging path that had never delivered a message to anyone.
- vps1's Grafana relays SMTP through **vps2's** Postfix at `10.10.0.1:25` (see
`docker-compose.override.yml` on vps1). Email alerts therefore travel through
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
the box most likely to be on fire, and vanish exactly when they matter.
- Discord is off-estate, works when prod is dead, and reaches a phone.
`#ops-alerts` is a new dedicated channel, not one of the existing ones: the
`#dev` / `#uat` / `#prod` channels are the *product's* alert-subscription output
(real deliveries — routing ops noise there would corrupt the evidence), and
`#notes` / `#staff-chat` are for humans.
The webhook URL is a secret and is **not in this repo**: it comes from
`DISCORD_ALERT_WEBHOOK_URL` in vps1's gitignored `.env`, which compose passes to
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
Grafana and which Grafana interpolates when reading the provisioning file.
Grafana refuses to start if it is unset.
### The rules
| Rule | Fires when | Severity |
|------|-----------|----------|
| `ProdEdgeDark` | zero prod Caddy log lines in 15m — site dark, or the log pipeline is broken | critical |
| `ProdHealthzFailing` | any non-200 on `/healthz` in 10m | critical |
| `ProdHTTP5xxBurst` | ≥10 prod 5xx in 10m | critical |
| `ProdHTTP5xxElevated` | ≥25 prod 5xx accumulated over 6h (the error-budget alarm) | warning |
| `ProdUnhandledExceptions` | ≥3 app `tag=http.error` in 30m | warning |
| `NotifierHeartbeatMissingProd` | no `tag=heartbeat` line from prod in 20m | critical |
| `NotifierHeartbeatMissingBeta` | same, on beta | warning |
| `ProdWebContainerSilent` | `thermograph_web` logged nothing in 30m | critical |
| `ProdDbContainerSilent` | `thermograph_db` logged nothing in 2h | critical |
| `ProdFrontendContainerSilent` | `thermograph_frontend` logged nothing in 30m | warning |
| `ProdWorkerContainerSilent` | `thermograph_worker` logged nothing in 2h | warning |
| `AlertingWatchdog` | always — one Discord message per day | watchdog |
Every threshold was backtested against real Loki data; the working is written out
in the comments of `rules-prod.yml`, next to the rule it justifies. Read those
before changing a number.
`AlertingWatchdog` is the dead-man's switch and fires permanently by design. **Its
value is its absence**: nothing can report its own death, so if `#ops-alerts` has
been silent for more than a day, alerting is broken rather than the estate
healthy. Set `isPaused: true` on it to opt out of that guarantee.
### Deploying an alerting change to vps1
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
Grafana already mounts `./grafana/provisioning` read-only, so new files under
`alerting/` need no compose change — but the **first** deploy does, because it
introduces `DISCORD_ALERT_WEBHOOK_URL`, and `docker restart` will not pick up a
new environment variable.
```bash
# run from the mono-repo root
VPS1="agent@75.119.132.91" # the monitoring host — NOT the beta environment,
# which now runs on vps2; don't repoint this at it.
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
SSH="ssh -i ~/.ssh/thermograph_agent_ed25519"
TS=$(date -u +%Y%m%dT%H%M%SZ)
# 1. put the secret in vps1's .env (once), then confirm it took:
$SSH $VPS1 "grep -q '^DISCORD_ALERT_WEBHOOK_URL=' /opt/observability/.env && echo present || echo MISSING"
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
# 2. back up the live compose file, stage the new files, move them into place:
$SSH $VPS1 "sudo cp -a /opt/observability/docker-compose.yml /opt/observability/docker-compose.yml.$TS \
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
&& rm -rf /tmp/obs-stage && mkdir -p /tmp/obs-stage/alerting"
scp -i ~/.ssh/thermograph_agent_ed25519 observability/docker-compose.yml $VPS1:/tmp/obs-stage/
scp -i ~/.ssh/thermograph_agent_ed25519 observability/grafana/provisioning/alerting/*.yml $VPS1:/tmp/obs-stage/alerting/
$SSH $VPS1 "sudo mkdir -p /opt/observability/grafana/provisioning/alerting \
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
&& sudo cp /tmp/obs-stage/docker-compose.yml /opt/observability/ \
&& sudo cp /tmp/obs-stage/alerting/*.yml /opt/observability/grafana/provisioning/alerting/"
# 3. recreate Grafana so it reads the new env var AND the new provisioning.
# `docker restart` is NOT enough here — it will not pick up a new env var.
$SSH $VPS1 "cd /opt/observability && docker compose up -d grafana"
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
```
Subsequent rule-only changes are just step 2 plus
`sudo docker restart observability-grafana-1` — no compose needed, because no
new environment variable is involved.
**Rollback:** the provisioning files are additive. To back the whole thing out,
`sudo rm -rf /opt/observability/grafana/provisioning/alerting`, restore
`docker-compose.yml.<timestamp>`, and `docker compose up -d grafana`. Grafana
falls back to its default (email → `<example@email.com>`) root policy — i.e. no
alerting, which is where this started.
Alerting lives on **vps1 only** — vps2 (prod + beta) and dev only run Alloy
agents, not Grafana, so nothing in `alerting/` ever ships to them, even though
dev happens to share a box with vps1's Grafana.
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
### Verify alerting
```bash
# on vps1, after deploying and restarting Grafana:
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
GFP=$(grep '^GF_SECURITY_ADMIN_PASSWORD=' /opt/observability/.env | cut -d= -f2-)
WH=$(grep '^DISCORD_ALERT_WEBHOOK_URL=' /opt/observability/.env | cut -d= -f2-)
# 1. all 12 rules loaded and healthy (health should be "ok", never "error"):
curl -s -u admin:"$GFP" localhost:3000/api/prometheus/grafana/api/v1/rules \
| python3 -c 'import json,sys; [print(r["name"], r["state"], r["health"]) for g in json.load(sys.stdin)["data"]["groups"] for r in g["rules"]]'
# 2. the root policy points at Discord, NOT grafana-default-email:
curl -s -u admin:"$GFP" localhost:3000/api/v1/provisioning/policies
# 3. force a real message into #ops-alerts (does not persist anything):
curl -s -u admin:"$GFP" -H 'Content-Type: application/json' \
-X POST localhost:3000/api/alertmanager/grafana/config/api/v1/receivers/test \
-d '{"receivers":[{"name":"t","grafana_managed_receiver_configs":[{"name":"t","type":"discord","settings":{"url":"'"$WH"'"}}]}]}'
# -> {"receivers":[{... "status":"ok"}]} and a message in #ops-alerts.
```
The webhook URL is redacted (`[REDACTED]`) by
`GET /api/v1/provisioning/contact-points`, so you **cannot** confirm
interpolation by reading it back — the only proof is a message actually arriving
in `#ops-alerts`. A contact point holding the literal string
`$DISCORD_ALERT_WEBHOOK_URL` looks completely healthy from the API and pages
nobody.
### The leftover default contact point
Grafana's built-in `grafana-default-email``<example@email.com>` receiver is
created by Grafana's *default Alertmanager config*, not by provisioning, and its
uid is the empty string. `deleteContactPoints` matches on uid, so **provisioning
cannot remove it** (`DELETE /api/v1/provisioning/contact-points/` with an empty
uid returns 404 — verified).
Provisioning the notification policy already makes it inert: nothing routes there
any more, so it cannot receive anything. Actually deleting the row is a one-time
manual step, and only works *after* this config is live (Grafana refuses to
delete a receiver a policy still references). Either use the UI — Alerting →
Contact points → `grafana-default-email` → Delete — or:
```bash
# on vps1. Reads the running Alertmanager config, drops the one receiver,
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
# writes it back. Verified against Grafana 11.6.1 (returns 202).
GFP=$(grep '^GF_SECURITY_ADMIN_PASSWORD=' /opt/observability/.env | cut -d= -f2-)
AM=localhost:3000/api/alertmanager/grafana/config/api/v1/alerts
curl -s -u admin:"$GFP" $AM > /tmp/am.json
python3 -c "
import json; d=json.load(open('/tmp/am.json')); c=d['alertmanager_config']
c['receivers']=[r for r in c['receivers'] if r['name']!='grafana-default-email']
json.dump(d, open('/tmp/am2.json','w'))"
curl -s -u admin:"$GFP" -H 'Content-Type: application/json' -X POST --data @/tmp/am2.json $AM
rm -f /tmp/am.json /tmp/am2.json
```
This is cosmetic — leaving it costs nothing but a confusing row in the UI.
## Notes / follow-ups
- **Loki is mesh-only** by design; only Grafana (with auth) is public.
- Alloy reads the Docker socket read-only to discover containers.
- Retention is 30 days on vps1's disk — bump `loki/config.yml` if you want more.
- The app emits a `tag=heartbeat` line for the subscription notifier every
~15m; the dashboard's "Notifier alive?" panel turns red if a node misses it.
Extend the same `audit.log_heartbeat()` to any future background daemon.
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
### Known gaps
- **Alloy can silently stop tailing a container after Swarm replaces the task.**
Observed on prod on 2026-07-24: `thermograph_worker` was `1/1`, healthy, and
writing ~19 lines per 10 minutes to its own docker log, yet not one line had
reached Loki since 04:43Z — a 13½-hour hole nobody could see, because nothing
was watching. `ProdWorkerContainerSilent` now catches exactly this.
What localises it to Alloy rather than the app: prod's `tag=heartbeat` lines
kept arriving in *every* 20-minute window throughout, and those come from a
different Alloy source (`loki.source.file` on `/applogs`) than the container
stdout (`loki.source.docker`). One source went deaf, the other did not.
The workaround is `sudo docker restart alloy-alloy-1` on the affected node;
the fix is probably an explicit `refresh_interval` on `discovery.docker` plus
a look at whether `loki.source.docker` re-resolves targets. Not root-caused.
- **Some services are too quiet to alert on.** `thermograph_daemon` (23 log
lines/24h), `thermograph_autoscaler` (1) and `thermograph_autoscaler-lake` (2)
have a healthy floor indistinguishable from dead, and `thermograph_lake` is
bursty ETL with legitimate idle gaps. Giving each one an
`audit.log_heartbeat()` line would make all four alertable with the same
pattern the notifier already uses. That is the single highest-value follow-up
here.
- **Grafana cannot alert on its own death** — that is what `AlertingWatchdog`
is for, but it is a *manual* dead-man's switch: it relies on somebody noticing
that the daily message stopped. A real external watchdog (an uptime pinger
hitting a Grafana endpoint from off-estate) would close this properly.
- **vps1 runs a `docker-compose.override.yml` that is not in this repo**, wiring
Grafana's SMTP to vps2's Postfix. It should be mirrored into the tracked
observability: add the estate's first alerting; supervise Postfix The estate had zero alert rules. The only contact point was Grafana's factory default pointing at the literal string <example@email.com>, and beta's untracked compose override routed Grafana's SMTP at prod's Postfix — so alerts, had any existed, would have been delivered by the box most likely to be on fire. Prod served 86 5xx in 24h including five /healthz failures and nobody was told. Alerting (deploys to beta, which is where Grafana runs): - 12 Loki-based rules. There is no Prometheus in this estate and Loki is the only datasource, so every rule is log-derived. - Thresholds come from a 24h backtest that happens to contain a real ~20min prod outage at 04:20Z. Absolute counts, not ratios: prod runs ~7 req/min, so one bad request is 1.4% and a ratio alert would scream all night. The 5xx burst rule fires on the outage's 45 and 22 buckets and on nothing else in the day; the largest benign bucket all day was 5. - Routed to a new private #ops-alerts channel, not to any existing channel — #weather-events, #announcements and #prod are product surfaces that notify real subscribers. - AlertingWatchdog is a dead-man's switch; its value is its absence. - Delivery is proven, not assumed: the rules were provisioned into a throwaway Grafana against beta's live Loki and a real alert arrived in Discord. This matters because GET /api/v1/provisioning/contact-points returns [REDACTED] for the URL — a contact point holding an uninterpolated env var looks perfectly healthy and pages nobody. The only proof is a message arriving. CI gains a structural check, because the existing one only proves YAML parses: an alert rule whose condition names a missing refId is valid YAML, provisions cleanly, and never fires. It also hard-fails on a literal Discord webhook in the repo. Verified against all three breakages deliberately introduced. Postfix supervision: - The 13h outage was a boot-ordering race, not a Docker renumbering: postfix started at 08:09:49, wg0 came up at :51, postfix fataled at :52 on a missing docker_gwbridge address, and dockerd did not finish starting until 08:10:16. Stock postfix@.service is ordered only After=network-online.target and ships no Restart=, so one lost race became a permanent outage. - An ExecStartPre gate now blocks up to 60s until every inet_interfaces address actually exists, which absorbs the transient case inside a single start attempt. That makes bounded retry correct: 5 attempts in 600s, then failed — a genuinely broken config reaches a visible failed state in ~100s instead of re-fataling every 15s forever. - A 5-minute watchdog timer retries indefinitely and runs reset-failed, so "failed" still self-heals. Worst case is ~5 minutes, not 13 hours. - Wants=, not Requires=: a dockerd failure must not take down the loopback and mesh listeners that do not depend on Docker at all. Health checks must read config with `postconf -c`, never postmulti/postqueue/ postfix — those three RESOLVE inet_interfaces and so fatal precisely when an address is missing, which made the first version of this check report status=ok bound=0/0. A health check that fails open is worse than none. DEPLOY.md carries the monitoring contract, including that systemctl is-active postfix is a known-false signal: postfix.service is a wrapper whose ExecStart=/bin/true, so it reports active forever while the real postfix@- instance is failed with zero listeners. Reproduced live. Known gap, documented not fixed: Alloy ships Docker stdout, Caddy files and app JSONL, not journald — so no Postfix line reaches Loki and the mail rules cannot fire until loki.source.journal is added. Claude-Session: https://claude.ai/code/session_0182KTMrsTHJc3TcewCatJFY
2026-07-24 20:19:19 +00:00
compose file or deleted; alerting no longer depends on it.