# Thermograph alert rules — the estate's first. All Loki/LogQL, because there is # no Prometheus anywhere in the fleet: Loki is the only datasource, so every # signal here is derived from log lines rather than metrics. # # --------------------------------------------------------------------------- # HOW THE THRESHOLDS WERE CHOSEN # --------------------------------------------------------------------------- # Every number below was backtested against the real 24h ending 2026-07-24 # ~19:45Z. That window contains a genuine ~20-minute prod outage starting # 2026-07-24 04:20Z, which is the event these rules must catch: # # 10-min buckets of prod Caddy 5xx over 24h (only non-zero buckets shown): # 2, 45, 22, 3, 1, 1, 1, 1, 1, 1, 2, 1, 5, 1 (total 86) # ^^^^^^ the outage: 64% and 56% of all requests 5xx # All five /healthz failures in the whole day fell inside those two buckets. # Prod Caddy request volume: 24-170 per 10 min (~7 req/min). Low traffic — # which is why absolute counts beat error *ratios* here: at 7 req/min a single # bad request is 1.4% and a ratio alert would scream all night. # # The design goal was: fire on the outage, stay silent for the other 142 of 144 # buckets, and still surface the slow drip of ~20 scattered errors that made up # the rest of the day's 86 (that is what ProdHTTP5xxElevated is for). # # --------------------------------------------------------------------------- # TWO CONVENTIONS WORTH KNOWING # --------------------------------------------------------------------------- # 1. `or vector(0)`. An absent Loki stream returns *no series*, not zero — so a # naive "count < 1" silence alert goes to NoData instead of firing, which is # the exact failure mode of every homemade log alert ever written. Appending # `or vector(0)` makes an empty result evaluate to a real 0. Verified working # on Loki 3.5.1. # 2. Prod addressing. Prod is Swarm, and its docker streams carry NO `service` # label — only `container`, which includes a per-task suffix that changes on # every redeploy (thermograph_web.1.). So prod services are matched as # container=~"thermograph_.+" with job="docker". Do not use `service=` # here; it only works on the compose hosts (beta, dev). # # --------------------------------------------------------------------------- # NOT ALERTABLE, ON PURPOSE # --------------------------------------------------------------------------- # thermograph_daemon (23 log lines/24h), thermograph_autoscaler (1) and # thermograph_autoscaler-lake (2) are too quiet for a log-silence rule — their # healthy floor is indistinguishable from dead. thermograph_lake is bursty ETL # with long legitimate idle gaps. Catching those needs either a heartbeat line # (extend backend/core/audit.py log_heartbeat(), as the notifier already does) # or container metrics, which the fleet does not collect. Tracked as a gap. # # Error budget / failure isolation: only ProdEdgeDark escalates on NoData or # datasource errors, so a Loki or WireGuard blip produces ONE page rather than # twelve. Every other rule degrades to OK if the query cannot run. apiVersion: 1 groups: # =========================================================================== # Is the product up? Evaluated every minute; all of these page. # =========================================================================== - orgId: 1 name: prod-availability folder: Alerts interval: 1m rules: # -- 1 ----------------------------------------------------------------- # The top-level "is anything alive" check, and deliberately the only rule # that also owns NoData/error: Caddy fronts every request to # thermograph.org, so zero access-log lines means the site is dark, the # box is gone, Alloy died, or the mesh dropped. Any of those is a page. # # DATA: 15-minute windows over 24h ranged 35 -> 301 lines, minimum 35, # and never once reached zero — including *during* the outage (72), when # Caddy was happily logging 503s. Zero is unambiguous. - uid: tg_prod_edge_dark title: ProdEdgeDark condition: C for: 5m noDataState: Alerting execErrState: Alerting annotations: summary: 'prod: no Caddy access-log lines for 15 minutes' description: >- Nothing has reached thermograph.org's reverse proxy in 15 minutes (healthy floor is 35 lines/15m, and it stayed at 72 even during the 04:20Z outage). Either prod is down, Caddy is down, prod's Alloy agent stopped shipping, or the WireGuard mesh to beta is broken. This rule also fires on Loki NoData/errors, so it doubles as the "we have lost observability" alarm — if it is the only thing firing, suspect the pipeline before suspecting the app. labels: severity: critical host: prod class: availability isPaused: false data: - refId: A relativeTimeRange: { from: 900, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="caddy", host="prod"} [15m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: lt, params: [1] } # -- 2 ----------------------------------------------------------------- # /healthz is the app's own statement that it is well. When it 503s, it is # not an opinion. # # DATA: 57 /healthz requests in 24h (52x 200, 5x 503) — roughly 2.4/hour, # so this endpoint is polled sparsely and irregularly. That is why `for` # is 0m: waiting for a second consecutive bad sample could take 25 # minutes. All 5 failures landed inside the two outage buckets and nowhere # else in the day, so one failure is already a real signal, not noise. - uid: tg_prod_healthz_failing title: ProdHealthzFailing condition: C for: 0m noDataState: OK execErrState: OK annotations: summary: 'prod: /healthz returned a non-200' description: >- The app's own liveness endpoint failed at the edge in the last 10 minutes. Over the backtested 24h this happened 5 times, all of them inside the 04:20Z outage — /healthz failing has a 100% correlation with prod actually being broken. Check `docker service ps thermograph_web` on prod first. labels: severity: critical host: prod class: availability isPaused: false data: - refId: A relativeTimeRange: { from: 600, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="caddy", host="prod"} | json | request_uri="/healthz" | status!="200" [10m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: gt, params: [0] } # -- 3 ----------------------------------------------------------------- # The acute "users are seeing errors right now" page. # # DATA: of 144 ten-minute buckets in the backtest, 130 had zero 5xx and # the largest *benign* bucket had 5. The outage produced 45 and 22. # Threshold 10 (evaluator gt 9, integer counts) sits at 2x the worst # benign bucket and 4.5x below the incident peak — it fires on the outage # and on nothing else in the entire day. It catches 67 of that day's 86 # errors as a single incident; the remaining scattered ~20 are picked up # by ProdHTTP5xxElevated below rather than by pushing this threshold down # into the noise. - uid: tg_prod_5xx_burst title: ProdHTTP5xxBurst condition: C for: 2m noDataState: OK execErrState: OK annotations: summary: 'prod: 10+ HTTP 5xx in the last 10 minutes' description: >- Prod is serving server errors at an outage-grade rate. Baseline is zero in 90% of 10-minute windows and never above 5; the reference incident hit 45. Look at the "Thermograph — Traffic & Domains" dashboard, panel "HTTP errors by status", and at {job="app-json", host="prod", filename=~".+/errors/.+"} for the exceptions behind them. labels: severity: critical host: prod class: errors isPaused: false data: - refId: A relativeTimeRange: { from: 600, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="caddy", host="prod"} | json | status>=500 [10m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: gt, params: [9] } # =========================================================================== # Slow-burn error signals. Five-minute evaluation is plenty; these are tickets, # not pages. # =========================================================================== - orgId: 1 name: prod-errors folder: Alerts interval: 5m rules: # -- 4 ----------------------------------------------------------------- # The rule that would have broken the silence on "84 5xx in 24h and nobody # was told". ProdHTTP5xxBurst only sees spikes; this sees accumulation. # # DATA: 6-hour rolling windows sampled hourly across the backtest read # 1, 2, 2, 2, 2, 2, 2, 67, 72, 73, 74, 74, 74, 7, 2, 1, 1, 4, 11. # The largest window containing NO incident was 11. Threshold 25 # (evaluator gt 24) is 2.3x that — quiet on the drip alone, loud on any # day that looks like this one. Deliberately a long window: it will stay # firing for ~6h after an incident, which is the point. That is the daily # error budget talking, not a flap. - uid: tg_prod_5xx_elevated title: ProdHTTP5xxElevated condition: C for: 10m noDataState: OK execErrState: OK annotations: summary: 'prod: 25+ HTTP 5xx accumulated over 6 hours' description: >- Sustained server errors. This is the error-budget alarm, not an outage alarm — it catches the scattered drip that never trips the burst rule but still added up to 86 errors (1.7% of requests) on 2026-07-24. Expect it to stay firing for up to 6h after an incident clears; that is the window emptying, not a new fault. labels: severity: warning host: prod class: errors isPaused: false data: - refId: A relativeTimeRange: { from: 21600, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="caddy", host="prod"} | json | status>=500 [6h])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: gt, params: [24] } # -- 5 ----------------------------------------------------------------- # A different signal from the Caddy 5xx rules, not a duplicate: Caddy sees # 502/503 (the app is unreachable), while tag="http.error" is the app # catching an unhandled exception and still answering. A bad deploy shows # up here first, and can do so without moving the Caddy numbers at all. # # DATA: exactly 2 unhandled 500s in 24h, never more than 1 in any hour. # Threshold 3-per-30min (evaluator gt 2) is 3x the observed daily peak: # silent today, loud on an exception storm. - uid: tg_prod_unhandled_exceptions title: ProdUnhandledExceptions condition: C for: 0m noDataState: OK execErrState: OK annotations: summary: 'prod: 3+ unhandled exceptions in 30 minutes' description: >- The app is throwing. Normal is under 2 per DAY. A cluster this tight almost always means a regression just shipped — check the app.start lines on the "App Activity & Delivery" dashboard for a recent deploy, then {job="app-json", host="prod", filename=~".+/errors/.+"} | tag="http.error" for the traceback and route. labels: severity: warning host: prod class: errors isPaused: false data: - refId: A relativeTimeRange: { from: 1800, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="app-json", host="prod", filename=~".+/errors/.+"} | tag="http.error" [30m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: gt, params: [2] } # =========================================================================== # The subscription notifier — the thing that actually delivers the product. # =========================================================================== - orgId: 1 name: notifier folder: Alerts interval: 5m rules: # -- 6 ----------------------------------------------------------------- # backend/core/audit.py emits a tag=heartbeat line every ~15 minutes. If it # stops, subscribers stop getting weather alerts and absolutely nothing # else in this file would notice — the site stays up and serves 200s while # the product quietly stops working. # # DATA: prod produced 1-2 beats in every single 20-minute bucket across # the full 24h backtest. Not one empty bucket. `for: 5m` at a 5m interval # means two consecutive empty evaluations, so roughly 25 minutes of real # silence before it pages — about one and a half missed beats. # # dev is deliberately excluded: the LAN box had zero heartbeats for the # first 10.5h of the backtest window because it was simply off. Alerting # on dev would mean an alert that is firing more often than not. # # MUST stay filtered to daemon="subscription-notifier". The selector was # originally bare `tag="heartbeat"`, which was unambiguous while the # notifier thread was the only thing that ever beat. It stopped being # unambiguous on 2026-07-25T17:24Z, when web/app.py's _start_heartbeat # shipped: every uvicorn process in every replica now beats every 300s # under the same tag, tagged daemon=web / daemon=worker. Measured # immediately after that deploy, a 20m window held 16 web beats and 4 # worker beats against 2 notifier beats — so the bare selector clears the # `< 1` threshold on web traffic alone and can no longer observe the # notifier at all. # # That matters because this rule had just caught a real 17.5h outage # (notifier silent 2026-07-24T23:49Z -> 2026-07-25T17:25Z, zero # subscription notifications delivered). Left bare, it would have gone # quiet on the next occurrence instead of paging. `daemon` is a JSON field # and not a stream label, hence the `| json |` parse rather than a label # matcher. - uid: tg_notifier_heartbeat_prod title: NotifierHeartbeatMissingProd condition: C for: 5m noDataState: OK execErrState: OK annotations: summary: 'prod: no notifier heartbeat for 20 minutes' description: >- The subscription notifier has gone quiet on prod. Expected cadence is ~15 minutes and it did not miss a single 20-minute window over the backtested day. Subscribers are not being notified right now, even though the website is probably still serving fine. Check the thermograph_worker service and the "Notifier alive?" panel on the Fleet Logs dashboard. labels: severity: critical host: prod class: product isPaused: false data: - refId: A relativeTimeRange: { from: 1200, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="app-json", tag="heartbeat", host="prod"} | json | daemon="subscription-notifier" [20m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: lt, params: [1] } # -- 7 ----------------------------------------------------------------- # Same signal on beta. Beta was equally gap-free over the backtest (1-2 # beats every 20m, no empty buckets), but beta is UAT — worth knowing, # not worth a page. - uid: tg_notifier_heartbeat_beta title: NotifierHeartbeatMissingBeta condition: C for: 15m noDataState: OK execErrState: OK annotations: summary: 'beta: no notifier heartbeat for 20 minutes' description: >- The notifier has gone quiet on beta (UAT). Same signal as the prod rule but a longer `for`, because beta gets redeployed all day and a short gap is usually just a release. labels: severity: warning host: beta class: product isPaused: false data: - refId: A relativeTimeRange: { from: 1200, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="app-json", tag="heartbeat", host="beta"} | json | daemon="subscription-notifier" [20m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: lt, params: [1] } # =========================================================================== # Per-service liveness. The fleet collects no container metrics, so liveness # has to be inferred from "is this thing still producing output at all". Two # different sources are used here, and picking the wrong one is how this group # generated a day of false pages: # # * db and frontend infer it from CONTAINER LOG VOLUME. Valid for these two: # both log to stdout on a floor that never approaches zero (db a metronomic # 54-69 lines/2h, frontend ~66/30m), and prod's Alloy ships both. # # * web and worker infer it from the APP'S OWN HEARTBEAT (tag=heartbeat in # the app-json file source, filtered by the daemon field). Container log # volume is NOT a valid liveness signal for either: web's request logging # moved off stdout onto app-json, and worker's stdout is dropped outright # by a rule in prod's alloy config. Both containers can be perfectly # healthy while their docker streams sit at exactly zero forever. # # Before adding a container-log-silence rule for a new service, confirm the # service actually logs to stdout AND that prod's discovery.relabel "containers" # block does not drop it. A rule against a dropped stream is unsatisfiable and # will page forever. # # Caveat that still applies to the db/frontend rules: a container can be # running and logging while its lines never reach Loki, if the node's Alloy # agent stops tailing it. Those rules cannot tell the two apart — they say # "no logs", which is the honest claim. Either way something needs looking at. # =========================================================================== - orgId: 1 name: prod-services folder: Alerts interval: 5m rules: # -- 8 ----------------------------------------------------------------- # Web-tier liveness, from the app's own heartbeat rather than container # stdout. # # This rule used to count `{job="docker", container=~"thermograph_web.+"}` # over 30m against a measured floor of ~110 lines. That floor was real when # it was written (the backtest saw 3.8k-10.5k lines per 6h), but the app # moved its request logging off stdout onto the app-json file source, and # from 2026-07-25T00:02Z a web container emits ~15 uvicorn banner lines for # its entire lifetime and nothing after. The old rule then sat firing # permanently on a perfectly healthy tier, clearing only for the few # minutes after each deploy or autoscale event produced fresh banners — # 20+ pages in a day, every one of them false. See web/app.py's # _start_heartbeat docstring, which states outright that stdout silence # cannot distinguish a live web process from a dead one and that this # heartbeat is the signal to alert on instead. # # DATA: _start_heartbeat beats every 300s from every uvicorn process in # every replica, unguarded by the leader election, so a 4-process replica # yields ~16 beats per 20m (measured: exactly 16). Zero over 20m means no # web process is alive anywhere. This is the app itself, so it pages. - uid: tg_prod_web_silent title: ProdWebHeartbeatMissing condition: C for: 5m noDataState: OK execErrState: OK annotations: summary: 'prod: no web heartbeat for 20 minutes' description: >- No thermograph_web process on prod has emitted a liveness heartbeat in 20 minutes. Every uvicorn process beats every 5 minutes independently of the notifier leader election, so a healthy 4-process replica produces ~16 beats per window — zero means no web process is alive anywhere, not merely quiet. Run `docker service ps thermograph_web` on prod. Note this is the app's own heartbeat, not container stdout: web's stdout is silent by design and is not a liveness signal. labels: severity: critical host: prod class: liveness isPaused: false data: - refId: A relativeTimeRange: { from: 1200, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="app-json", host="prod", tag="heartbeat"} | json | daemon="web" [20m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: lt, params: [1] } # -- 9 ----------------------------------------------------------------- # DATA: the steadiest series in the fleet — 2-hour windows read 54 to 69 # lines, all 24 hours, with no trend and no gaps. TimescaleDB chatters at a # metronomic ~30 lines/hour. Zero over two hours is as close to a # definitive "Postgres is not there" as logs can give. - uid: tg_prod_db_silent title: ProdDbContainerSilent condition: C for: 10m noDataState: OK execErrState: OK annotations: summary: 'prod: thermograph_db has logged nothing for 2 hours' description: >- The production TimescaleDB container has produced zero log lines in 2 hours. Its healthy range is a metronomic 54-69 lines per 2h with no observed gaps, so zero is not quiet — it is absent. Everything else in the app depends on this. labels: severity: critical host: prod class: liveness isPaused: false data: - refId: A relativeTimeRange: { from: 7200, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="docker", host="prod", container=~"thermograph_db.+"} [2h])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: lt, params: [1] } # -- 10 ---------------------------------------------------------------- # DATA: 15-minute windows ranged 33 -> 197, never zero. Warning rather than # critical because Caddy serves the static build and ProdEdgeDark / # ProdHTTP5xxBurst will catch it first if users are actually affected. - uid: tg_prod_frontend_silent title: ProdFrontendContainerSilent condition: C for: 5m noDataState: OK execErrState: OK annotations: summary: 'prod: thermograph_frontend has logged nothing for 30 minutes' description: >- The frontend container has produced zero log lines in 30 minutes (healthy floor ~66 per 30m). If users were visibly affected you would expect ProdHTTP5xxBurst alongside this; on its own it more often means a stuck redeploy or a lost Alloy tail. labels: severity: warning host: prod class: liveness isPaused: false data: - refId: A relativeTimeRange: { from: 1800, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="docker", host="prod", container=~"thermograph_frontend.+"} [30m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: lt, params: [1] } # -- 11 ---------------------------------------------------------------- # Worker liveness, from the app's own heartbeat rather than container # stdout. # # The previous rule counted `{job="docker", container=~"thermograph_worker.+"}` # and was UNSATISFIABLE BY CONSTRUCTION — it could never return anything but # zero, no matter how healthy the worker was. prod's Alloy config drops that # container on purpose, in discovery.relabel "containers": # # regex = "(alloy|autoscaler|thermograph-test_.*|thermograph-lb|thermograph_worker).*" # action = "drop" # # with the stated reasoning that worker stdout was 100% /healthz poll noise # and the app's own access/*.jsonl is a strict superset of it. So the stream # this rule queried is discarded at the agent and never reaches Loki. # # The old comment here read the resulting permanent zero as "Alloy stopped # tailing the container after Swarm replaced the task" and pointed the # runbook at restarting alloy-alloy-1. That diagnosis was wrong, and the # fix it recommended could not have worked: a restarted Alloy re-reads the # same config and drops the same container again. The rule fired # continuously from 2026-07-24T21:05Z with no underlying fault. # # DATA: _start_heartbeat beats every 300s from the worker process # (measured: exactly 4 per 20m). Unlike the notifier below it is not gated # on the leader election, so it reports the process being alive even when # this worker is not the elected notifier — which is the distinction the # old rule was trying and failing to draw. - uid: tg_prod_worker_silent title: ProdWorkerHeartbeatMissing condition: C for: 10m noDataState: OK execErrState: OK annotations: summary: 'prod: no worker heartbeat for 20 minutes' description: >- The thermograph_worker process on prod has not emitted a liveness heartbeat in 20 minutes (healthy is ~4 per window, one every 5 minutes). This beat is independent of the notifier leader election, so it means the worker process itself is gone or wedged, not merely that it lost the election. Run `docker service ps thermograph_worker` on prod. Do not look at the worker's container logs — prod's Alloy config drops that stream deliberately, so it is always empty and is not evidence of anything. labels: severity: warning host: prod class: liveness isPaused: false data: - refId: A relativeTimeRange: { from: 1200, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'sum(count_over_time({job="app-json", host="prod", tag="heartbeat"} | json | daemon="worker" [20m])) or vector(0)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: lt, params: [1] } # =========================================================================== # The dead-man's switch. # =========================================================================== - orgId: 1 name: watchdog folder: Alerts interval: 5m rules: # -- 12 ---------------------------------------------------------------- # Nothing in this file can tell you that Grafana itself has stopped, or # that beta is down, or that the Discord webhook was revoked — a monitoring # system cannot report its own death. So this rule fires permanently and # by design, throttled by the notification policy to exactly one Discord # message per 24 hours. # # HOW TO USE IT: if #ops-alerts has been silent for more than a day, the # alerting pipeline is broken, not the estate healthy. That one daily # message is the only evidence you will ever get that the other eleven # rules are still capable of reaching you. # # To silence it (and lose that guarantee), set isPaused: true. - uid: tg_alerting_watchdog title: AlertingWatchdog condition: C for: 0m noDataState: Alerting execErrState: Alerting annotations: summary: 'Alerting pipeline is alive (daily heartbeat — not a fault)' description: >- This is the dead-man's switch and it is supposed to be firing. It proves Grafana on beta is evaluating rules, Loki is answering, and the Discord webhook still works. Seeing it once a day is correct. NOT seeing it for over a day means alerting itself is down and no other rule can reach you — check observability-grafana-1 on beta. labels: severity: watchdog host: beta class: meta isPaused: false data: - refId: A relativeTimeRange: { from: 600, to: 0 } datasourceUid: loki model: refId: A datasource: { type: loki, uid: loki } expr: 'vector(1)' queryType: instant editorMode: code intervalMs: 1000 maxDataPoints: 43200 - refId: B relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: B type: reduce reducer: last expression: A datasource: { type: __expr__, uid: __expr__ } - refId: C relativeTimeRange: { from: 0, to: 0 } datasourceUid: __expr__ model: refId: C type: threshold expression: B datasource: { type: __expr__, uid: __expr__ } conditions: - evaluator: { type: gt, params: [0] }